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Organizational Structure
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  CARF: Standards and ToolsSection 1: PracticesCriterion G: Leadership  
 
Organizational Structure

Overview

The organization/program should maintain documentation of the current leadership structure, identifying who reports to whom. This is most commonly found in the form of an organizational chart. The chart is made available to clients and personnel.

Accreditation Requirement(s)

  • Current leadership structure is defined via an organizational chart, which may include a narrative description of jobs (positions) and reporting lines.
  • There is easy access to this information for clients and staff members.

Implementation Tips

Some Implementation Tips provided, in part, by Robert Johnson at: www.accreditationnow.com.

  • Usually the structure of the organization is documented via an organizational chart identifying who reports to whom. This chart can be easily shared with clients and employees via posting on the wall in a common area, such as in a hallway, on a bulletin board in the lobby, in the staff kitchen/break room, etc. The organizational chart can be part of new employee orientation handouts/handbook and/or client orientation to services. It is usually found in the overall policies and procedures notebook and/or posted on the organization's intranet.

  • The organizational chart and/or narrative description of positions (often in the case of very small organizations) does not have to include names associated with the positions. If the organization chooses to attach a name to each position listed, it is important to remember that it will have to be updated regularly due to employee turnover and changes in the organizational structure.
  • It is recommended that a date be entered on the organizational chart so that the CARF surveyors can determine its accuracy and relevance. The surveyors may use the chart as a tool for interviewing staff members during the actual site survey. An organizational chart is an excellent tool for orienting visitors and professional guests to the organization.

 

 


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